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BSB40215 – Certificate IV in Business

Course Information – Certificate IV in Business
Qualification Code: BSB40215 | Cricos Code: 089160D

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Students will learn about:

  • Customer service
  • Presentation skills
  • Human Resources
  • Project work management
Course Duration

International – 24 weeks (18 weeks of classes + 6 weeks of holidays)

Domestic – 18 weeks (16 weeks of classes + 2 weeks of holidays)


International – 20 hours per week full time

Domestic – 2 days at college

Entry Requirements

International – IELTS 5.5 or equivalent + 18 years minimum

Domestic – LLN Course Pre Assessment test

Training Options – Domestic students

Face to face training

Face to face classes at BBCI are kept small with a maximum of 15 students per class, allowing more quality time with their trainer. Each trainer is well experienced in the field, providing first hand experiences and learning techniques for their students.

Flexible learning

The online (E-Learning) option enables students to study at their own pace. Upon enrolment into the course, students are assigned a trainer who will be there to assist where needed with units and assignments. A user friendly online portal is used to complete the course.  Please note that the work placement hours of 120 are compulsory and you will be assessed in the work place.

Course Structure

10 units (1 core + 9 electives)

Core Units

BSBWHS401 – Implement and monitor WHS policies, procedure and programs to meet legislative requirements

Elective Units

BSBCUS401 – Coordinate implementation of customer service strategies
BSBCUS402 – Address customer needs
BSBCUS403 – Implement customer service standards
BSBCMM401 – Make a presentation
BSBHRM405 – Support the recruitment, selection and induction of Staff
BSBMGT401 – Show leadership in the workplace
BSBMGT402 – Implement operational plan
BSBMGT403 – Implement continuous improvement
BSBPMG522 – Undertake Project Work

Australian Qualifications Network
Nationally Recognised Training